Using Customer Chat

With Customer Chat, you can exchange SMS texts with your guests in real-time through the TablelistPro dashboard, allowing you to streamline customer interactions and provide better service.


Customer Chat is an add-on feature of TablelistPro and part of the Deluxe plan for $499/mo. Contact us directly to enable it.

How to Use It

Once enabled, start using Customer Chat by opening the sidebar and clicking Chat. On this page, you will see a full chat history (open vs. closed conversations). Conversations will appear from customers messaging you both through your website and via text.

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Once clicking on a conversation, you will be able to reply. Multiple users in your organization can reply to each message, close it out, mark it as private (i.e. for internal use only).