2min

Using Customer Chat

With Customer Chat, you can exchange SMS texts with your guests in real-time through the TablelistPro dashboard, allowing you to streamline customer interactions and provide better service.

Pricing

Customer Chat is an add-on feature of TablelistPro and part of the Deluxe plan for $499/mo. Contact us directly to enable it.

How to Use It

Once enabled, start using Customer Chat by opening the sidebar and clicking Chat. On this page, you will see a full chat history (open vs. closed conversations). Conversations will appear from customers messaging you both through your website and via text.

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Once clicking on a conversation, you will be able to reply. Multiple users in your organization can reply to each message, close it out, mark it as private (i.e. for internal use only).





Updated 22 Jun 2021
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